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Power to the press

Thursday, 5th May, 2011

GOTCHA: Electrical contractor Marty Biggins isolates the BDT’s power problem. GOTCHA: Electrical contractor Marty Biggins isolates the BDT’s power problem.

By John Casey
Managing Editor

As you may be aware, "electricity" is really a vague description used to define a variety of phenomena. But something we all agree on is that we can't live without it.

Some readers of the BDT would have been reminded of that yesterday when their regular copy of the newspaper was not available from their local newsagency or retail outlet.

Due to an electrical fault our press was not able to complete its usual run, but thankfully it was toward the end of the process and we were able to deliver the BDT to the homes of our valued subscribers.

To those customers who unfortunately returned from the shop empty handed - especially those early risers who venture off to the Shell Service Station in Williams Street in the dark - please accept my sincere apologies.

Our team worked extremely long hours to have more papers delivered to the local outlets around lunch time yesterday and I would like to thank them for their efforts.

The BDT staff have great devotion to their jobs and are rightfully proud of the newspaper so they feel it more than anyone when things go wrong.

We know our customers have a great affinity with the BDT as well, and that is why we thought it only right to offer the on-line version of the newspaper free of charge to everyone yesterday.

But if the concerted efforts of our staff - aligned with the expertise of our electrical contractor Marty Biggins - still didn't bring you complete satisfaction then, again, I offer my apologies.

The BDT is always keen to hear your feedback, so if you feel more should - or could - have been done, then write to me personally at john.casey@bdtruth.com.au or send me your thoughts to our office at 179 Blende Street.

I can assure you that our press operators - led by Machinist Greg Hancock who hasn't had much sleep over the past 48 hours - give everything they have to make sure the newspaper is there for you each and every morning.

I share your frustration when that isn't the case and want to assure you that we are working as best we can to avoid any disappointment.
Enjoy your day.

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