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Trustee office saved

Saturday, 5th December, 2015

Five jobs have been saved with the news that the NSW Trustee and Guardian office will not be closed after all.

“We have had confirmation yesterday (Thursday) from the government that the branch will be remaining open,” a spokeswoman for the head office in Sydney told the BDT.

The local office was one of nine that were to be closed in country NSW.

The announcement in October caused much anger in the city when the head of the Trustee and Guardian office in Sydney said that people wishing to make wills, for example, could do it online instead.

The office also deals with deceased estates, trusts, powers of attorney and financial management.

Several people complained that shutting the office was unfair because many, if not most, elderly people did not have computers.

They also said that they liked to deal with the office staff because they were familiar with their cases.

Under the proposal, anyone wanting to talk to staff would have had to drive to Dubbo where the government had proposed opening a new branch to serve Greater Western NSW.

Yesterday the spokeswoman for the NSW Trustee and Guardian office said that the offices in Broken Hill and Bathurst, which was also to have been closed, would do that job instead, and that the Dubbo office would not now be built. 

Lismore will also retain its office as will Armidale, although that will be run with fewer staff in an 18-month trial.

Local State MP, Kevin Humphries, flagged the reversal of the decision to close the local office earlier this week, saying that he had pushed for it to be reviewed.

The Trustee and Guardian office also said that it would offer improved internet services to help people prepare their documents online.

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