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Help after hours

Wednesday, 20th January, 2016

By Emily Roberts

A spike in calls on gambling issues over the holiday period has prompted Lifeline to offer another service.

Lifeline BH Gambling Help counsellor Greg Pearce said they would start a three-month trial for an after-hours service this Thursday.

“We have identified a need in the community for this service,” he said.

“During the Christmas period we had many calls for help with gambling issues.

“A problem people were finding was accessing the service during work hours.

“From Thursday, we will ofer an after-hours service from 5-8pm each Thursday.”

Mr Pearce was anticipating that this would be a successful venture.

“We were finding a lot of full time workers wanted to access the service but couldn’t,” he said.

“It was positive to see them taking the first step and contacting the helpline.

“It was great to see people using the initiative when it comes to seeking help with problem gambling.”

Mr Pearce said one problem gambler in a family can affect 10 family members and friends.

“We can also offer financial assistance, we can refer you to a financial counsellor,” he said.

“Our services are confidential.”

If this service is successful it will continue until 2017.

“I think the requirement is there, so hopefully the trial period is successful.”

As Lifeline offers the service to one third of the state, the after hours service will also be offered in Menindee and Wilcannia - if there is a need.

Lifeline’s Gambling Help Service will also continue to assist problem gamblers and their families in Broken Hill, Menindee, Wilcannia, Tibooburra, White Cliffs and Ivanhoe free of charge and with complete confidentiality.

To make an appointment call (08) 8087 7525 or 1800 858 858.

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